G2 Vendor Directory

Hitsteps Web Analytics vs. Hotjar by Contentsquare

A side-by-side comparison based on G2 review data.

MetricHitsteps Web Analytics

by Hitsteps

Hotjar by Contentsquare

by Contentsquare

Overall rating4.44.3
Review count45345
Ease of use9.29.1
Ease of setup9.69.1
Quality of support9.28.8
Meets requirements8.88.8
NPS56.81818255.120482
Small Business75.6%52.5%
Mid-Market17.8%37.9%
Enterprise6.7%9.6%
Total page views941,347
Total LLM citations395,035

Hitsteps Web Analytics

Hitsteps Analytics is a powerful real time visitor management and live chat tool. It allows you to view your visitors stream and follow each visitors to know more about each pages they see. It allow you to engage with your visitors using live chat tool. You'll be provided with detailed information about each visitor such as geolocation, their first visit on your site, referer to your site, their browser, OS and device and much more!

Pros

  • User Experience
  • Ease of Use
  • Valuable Insights
  • User Insights
  • Insights
  • Data Accuracy

Hotjar by Contentsquare

Hotjar by Contentsquare is the experience platform for teams who want to build better digital journeys, faster. With trusted data, context-aware AI, and built-in testing, it helps you optimize every part of the customer (or agent) journey. You can now understand, prioritize, and act faster to create experiences people love.

Pros

  • Ease of Use
  • Features
  • Heatmaps
  • Helpful
  • Session Replay
  • Session Recordings