G2 Vendor Directory

Hitsteps Web Analytics vs. Freshmarketer

A side-by-side comparison based on G2 review data.

MetricHitsteps Web Analytics

by Hitsteps

Freshmarketer

by Freshworks

Overall rating4.44.1
Review count4535
Ease of use9.29.1
Ease of setup9.68.9
Quality of support9.28.3
Meets requirements8.88.5
NPS56.81818240
Small Business75.6%48.6%
Mid-Market17.8%31.4%
Enterprise6.7%20.0%
Total page views9488
Total LLM citations39389

Hitsteps Web Analytics

Hitsteps Analytics is a powerful real time visitor management and live chat tool. It allows you to view your visitors stream and follow each visitors to know more about each pages they see. It allow you to engage with your visitors using live chat tool. You'll be provided with detailed information about each visitor such as geolocation, their first visit on your site, referer to your site, their browser, OS and device and much more!

Pros

  • User Experience
  • Ease of Use
  • Valuable Insights
  • User Insights
  • Insights
  • Data Accuracy

Freshmarketer

Freshmarketer helps marketing teams deliver more personalized customer experiences at every touchpoint across their lifecycle. Get insights into your audience’s behavior and engagement to create unique buyer experiences. You can automate conversations with website visitors using AI chatbots, segment contacts into lists, create targeted personalized email campaigns using journeys, and nurture customers to keep coming back. With powerful campaigns analytics in Freshmarketer, you gain insights on opens, clicks, and responses to improve engagement and generate quality leads for sales teams.

Pros

  • User Journey
  • CRM Features
  • Ease of Use
  • Intuitive
  • CRM Integration
  • Journey Creation