Hippo vs. Podium
A side-by-side comparison based on G2 review data.
| Metric | Hippo | Podium |
|---|---|---|
| Overall rating | 3.8 | 4.5 |
| Review count | 20 | 2,155 |
| Ease of use | 9.2 | 9.4 |
| Ease of setup | 9.1 | 9.2 |
| Quality of support | 8.5 | 9.1 |
| Meets requirements | 8.7 | 9.2 |
| NPS | 20 | 71.621622 |
| Small Business | 30.0% | 61.1% |
| Mid-Market | 60.0% | 34.2% |
| Enterprise | 10.0% | 4.7% |
| Total page views | 130 | 6,056 |
| Total LLM citations | 250 | 76,684 |
Hippo
Hippo is a SaaS platform for all your customer engagement and marketing needs. It is used by 2000+ businesses across the globe. Hippo is a complete suite for engaging with your customers. You can provide them conversational support with help of chatbots, live chats, calls and automate marketing efforts to provide a personalized customer experience with omnichannel campaigns including emails, WhatsApp, SMS and push notifications.
- Ease of Use
- User-Friendly Interface
- User Interface
- Features
- Customer Support
- Helpful
Podium
Podium builds the AI Employees that power local businesses. Trusted by 60,000+ businesses across Automotive, Home Services, Aesthetics, and Retail, Podium's AI Employees increase lead conversion by 45% and generate 30% more revenue, without adding headcount. Podium is purpose-built for the industries we serve: Automotive: Podium turns every lead into a test drive or service appointment and searches for more opportunities in your database.
- Ease of Use
- Helpful
- Communication
- Easy Communication
- Customer Support
- Useful