G2 Vendor Directory

Hippo vs. Missive

A side-by-side comparison based on G2 review data.

MetricHippo

by Jungleworks

Missive

by Missive

Overall rating3.84.7
Review count20861
Ease of use9.29.0
Ease of setup9.18.9
Quality of support8.59.4
Meets requirements8.79.2
NPS2078.413069
Small Business30.0%87.9%
Mid-Market60.0%11.9%
Enterprise10.0%0.2%
Total page views1301,740
Total LLM citations25020,315

Hippo

Hippo is a SaaS platform for all your customer engagement and marketing needs. It is used by 2000+ businesses across the globe. Hippo is a complete suite for engaging with your customers. You can provide them conversational support with help of chatbots, live chats, calls and automate marketing efforts to provide a personalized customer experience with omnichannel campaigns including emails, WhatsApp, SMS and push notifications.

Pros

  • Ease of Use
  • User-Friendly Interface
  • User Interface
  • Features
  • Customer Support
  • Helpful

Missive

Are you double sending emails? Not knowing who's responding to what, or whether they've responded at all? Losing the thread when the person who owns it is out? What if your business could manage all your email accounts, including its shared inboxes like support@, sales@, info@, and accounting@, along with SMS, WhatsApp, Messenger, and Instagram—all in one place? Missive is inbox collaboration for teams that run on email. Every conversation gets an owner, so nobody replies twice and nothing sits unread for a week.

Pros

  • Team Collaboration
  • Communication
  • Ease of Use
  • Features
  • Communication Ease
  • Collaboration