G2 Vendor Directory

Hippo vs. Chatty

A side-by-side comparison based on G2 review data.

MetricHippo

by Jungleworks

Chatty

by Chatty

Overall rating3.84.8
Review count2088
Ease of use9.29.2
Ease of setup9.19.0
Quality of support8.59.9
Meets requirements8.79.2
NPS2087.356322
Small Business30.0%90.7%
Mid-Market60.0%7.0%
Enterprise10.0%2.3%
Total page views1301,077
Total LLM citations2501,480

Hippo

Hippo is a SaaS platform for all your customer engagement and marketing needs. It is used by 2000+ businesses across the globe. Hippo is a complete suite for engaging with your customers. You can provide them conversational support with help of chatbots, live chats, calls and automate marketing efforts to provide a personalized customer experience with omnichannel campaigns including emails, WhatsApp, SMS and push notifications.

Pros

  • Ease of Use
  • User-Friendly Interface
  • User Interface
  • Features
  • Customer Support
  • Helpful

Chatty

We don’t sell you another chat app. We help you sell more with AI sales assistant. No time to answer customer questions 24/7? Let Chatty AI chatbot handle it with live chat & helpdesk. Powered by advanced AI model, it answers product questions, suggests products, and helps with order tracking - all while you're away. Then, you can manage conversations with your team from all channels in one inbox: WhatsApp, Facebook Messenger, Instagram, Email, and more. Build your FAQs help center for quick customer support, then let customers self-serve forever.

Pros

  • Customer Support
  • Helpful
  • Ease of Use
  • Easy Setup
  • Useful
  • Communication