G2 Vendor Directory

Highlight vs. Userlytics

A side-by-side comparison based on G2 review data.

MetricHighlight

by Highlight

Userlytics

by Userlytics

Overall rating4.64.4
Review count29193
Ease of use8.98.5
Ease of setup9.18.9
Quality of support9.69.6
Meets requirements9.48.7
NPS68.96551762.566845
Small Business44.8%32.1%
Mid-Market31.0%48.7%
Enterprise24.1%19.3%
Total page views2781,029
Total LLM citations8418,659

Highlight

Highlight is the definitive product intelligence platform enabling brands to create products people love. Powered by a proprietary community, seamless logistics, expert research methodologies, and AI-driven analytics, Highlight’s platform is purpose-built for modern physical product teams and trusted by leading brands, top retailers, and emerging innovators alike.

Pros

  • Ease of Use
  • Customer Support
  • Analysis Efficiency
  • Research Efficiency
  • Survey Management
  • Implementation Ease

Userlytics

Userlytics is a comprehensive user experience research platform designed to help businesses and agencies enhance digital experiences across websites, applications, and prototypes. Established in 2009, Userlytics integrates a global participant pool of over 2 million panelists with both moderated and unmoderated research methodologies, alongside a growing suite of AI-powered tools.

Pros

  • Ease of Use
  • Easy Setup
  • Customer Support
  • Helpful
  • Setup Ease
  • Insights