G2 Vendor Directory

Highlight vs. Survicate

A side-by-side comparison based on G2 review data.

MetricHighlight

by Highlight

Survicate

by Survicate

Overall rating4.64.6
Review count29215
Ease of use8.99.4
Ease of setup9.19.2
Quality of support9.69.5
Meets requirements9.49.1
NPS68.96551779.802956
Small Business44.8%45.5%
Mid-Market31.0%40.8%
Enterprise24.1%13.7%
Total page views278759
Total LLM citations8415,852

Highlight

Highlight is the definitive product intelligence platform enabling brands to create products people love. Powered by a proprietary community, seamless logistics, expert research methodologies, and AI-driven analytics, Highlight’s platform is purpose-built for modern physical product teams and trusted by leading brands, top retailers, and emerging innovators alike.

Pros

  • Ease of Use
  • Customer Support
  • Analysis Efficiency
  • Research Efficiency
  • Survey Management
  • Implementation Ease

Survicate

Survicate is a customer feedback platform built for product, research, marketing, and CX teams. Collect feedback across every channel, analyze it with AI and customizable dashboards, and act on it through 45+ native integrations, all in one place. Start with surveys. Deploy targeted CSAT, NPS, and custom surveys across your website, mobile app, email, Braze In-App messages, and Intercom chat. Advanced logic, behavioral targeting, and AI-generated follow-up questions help you ask the right people the right questions at the right moment. Then go further.

Pros

  • Ease of Use
  • Survey Management
  • Customer Support
  • Easy Integrations
  • Integrations
  • Customer Feedback