Highlight vs. Lyssna
A side-by-side comparison based on G2 review data.
| Metric | Highlight | Lyssna |
|---|---|---|
| Overall rating | 4.6 | 4.4 |
| Review count | 29 | 191 |
| Ease of use | 8.9 | 9.2 |
| Ease of setup | 9.1 | 9.2 |
| Quality of support | 9.6 | 9.1 |
| Meets requirements | 9.4 | 8.6 |
| NPS | 68.965517 | 67.391304 |
| Small Business | 44.8% | 38.6% |
| Mid-Market | 31.0% | 38.1% |
| Enterprise | 24.1% | 23.3% |
| Total page views | 278 | 788 |
| Total LLM citations | 841 | 12,189 |
Highlight
Highlight is the definitive product intelligence platform enabling brands to create products people love. Powered by a proprietary community, seamless logistics, expert research methodologies, and AI-driven analytics, Highlight’s platform is purpose-built for modern physical product teams and trusted by leading brands, top retailers, and emerging innovators alike.
- Ease of Use
- Customer Support
- Analysis Efficiency
- Research Efficiency
- Survey Management
- Implementation Ease
Lyssna
Lyssna, formerly UsabilityHub, is a remote user research platform that allows you to deeply understand your audience and move in the right direction — fast. With Lyssna, you can set up unmoderated and moderated research studies, recruit participants, and gain insights quickly to inform decision-making from strategy and concept through to design and implementation. The result? Experiences that your users will love.
- Ease of Use
- Features
- Easy Setup
- Customer Support
- Intuitive
- Helpful