G2 Vendor Directory

Heyo Phone vs. Zoom Phone

A side-by-side comparison based on G2 review data.

MetricHeyo Phone

by Heyophone

Zoom Phone

by Zoom

Overall rating4.44.6
Review count282,683
Ease of use9.29.4
Ease of setup9.19.2
Quality of support8.58.9
Meets requirements8.89.4
NPS55.55555676.928896
Small Business57.1%51.8%
Mid-Market25.0%33.4%
Enterprise17.9%14.9%
Total page views3173,417
Total LLM citations2,06917,676

Heyo Phone

Heyo helps small business owners manage all their customer communication, get more enquiries and grow business right from your phone. Heyo Phone has gained significant traction as a digital phone line for businesses across India with more than 1.5 Million downloads and 100,000 users. Experience seamless customer communication with Heyo Phone’s Smart features - Single Business Phone Number, Auto Call Recording, WhatsApp API, Auto Call Distribution, IVR, Multiple Staff Access, Custom Business Greeting Messages, Voicemail & much more starting at ₹199 per month.

Pros

  • Call Recording
  • Calling Features
  • Ease of Use
  • Easy Communication
  • Business Tools
  • VoIP Services

Zoom Phone

The AI-first cloud phone system built for modern work. Zoom Phone brings reliable calling, collaboration, and AI together in one simple app that keeps teams connected, from wherever they work. With AI Companion included, teams get instant summaries, prioritized voicemails, and actionable next steps to stay productive without the busywork. Built on Zoom’s trusted platform, Zoom Phone delivers 99.999% uptime, global coverage in 49+ countries, and flexible Bring Your Own Carrier (BYOC) options. Compliance is built-in, including HIPAA, GDPR, and FedRAMP.

Pros

  • Ease of Use
  • Video Conferencing
  • Reliability
  • Easy Communication
  • Video Quality
  • Features