G2 Vendor Directory

Heyo Phone vs. Dialpad Connect

A side-by-side comparison based on G2 review data.

MetricHeyo Phone

by Heyophone

Dialpad Connect

by Dialpad

Overall rating4.44.4
Review count284,216
Ease of use9.29.2
Ease of setup9.19.1
Quality of support8.58.7
Meets requirements8.89.1
NPS55.55555658.479388
Small Business57.1%57.6%
Mid-Market25.0%32.8%
Enterprise17.9%9.6%
Total page views3173,520
Total LLM citations2,06920,955

Heyo Phone

Heyo helps small business owners manage all their customer communication, get more enquiries and grow business right from your phone. Heyo Phone has gained significant traction as a digital phone line for businesses across India with more than 1.5 Million downloads and 100,000 users. Experience seamless customer communication with Heyo Phone’s Smart features - Single Business Phone Number, Auto Call Recording, WhatsApp API, Auto Call Distribution, IVR, Multiple Staff Access, Custom Business Greeting Messages, Voicemail & much more starting at ₹199 per month.

Pros

  • Call Recording
  • Calling Features
  • Ease of Use
  • Easy Communication
  • Business Tools
  • VoIP Services

Dialpad Connect

Dialpad Connect is an AI-native business communications solution that brings calling, messaging, and meetings together in one app, with real-time AI insights built in to enhance every interaction. With Dialpad Connect, you can: - Call, message, and meet in a single app - Seamlessly switch between devices - Focus on the conversation with real-time call transcriptions, AI summaries, and action items

Pros

  • Ease of Use
  • Call Management
  • Helpful
  • Call Recording
  • Features
  • Voice Transcription