G2 Vendor Directory

HelpSmith vs. Adobe RoboHelp

A side-by-side comparison based on G2 review data.

MetricHelpSmith

by Divcom Software

Adobe RoboHelp

by Adobe

Overall rating4.84.0
Review count1638
Ease of use9.88.3
Ease of setup9.97.5
Quality of support9.27.8
Meets requirements9.88.4
NPS93.7525
Small Business75.0%21.1%
Mid-Market25.0%50.0%
Enterprise0.0%28.9%
Total page views54170
Total LLM citations69233

HelpSmith

HelpSmith is a help authoring tool that you can use to create HTML Help (CHM), Web Help, Printed Manuals, Adobe PDF, MS Word, ePub eBooks, and Markdown documentation from a single source. HelpSmith includes a rich feature set combined with an easy-to-use user interface with a slight learning curve. Among the advanced features available in HelpSmith is the built-in Image Tool that significantly simplifies the way of writing documentation for user interfaces.

Pros

    Adobe RoboHelp

    Adobe RoboHelp 11 software empowers you to deliver differentiated content for different screens using multiscreen HTML5. Generate stunning responsive HTML5 output with a single click, even for legacy projects, or publish content in EPUB 3, KF8, and MOBI formats.

    Pros