HelpDesk+ AI-Powered Slack Support vs. Myko

What is HelpDesk+? HelpDesk+ is a smart support tool that brings Jira Service Management into Slack and Microsoft Teams. It lets teams handle service requests right where they’re already communicating, to minimize context switching and make resolving issues quicker and easier. Purpose: HelpDesk+ is designed to simplify IT and customer support workflows by embedding Jira Service Management functionality into Slack and Teams. It ensures faster response times, smoother collaboration, and a seamless support experience through real-time updates, notifications, and automation.

A voice powered operating system for sellers to interact with their CRM. Myko connects to CRMs like Salesforce, Veeva, and Microsoft Dynamics and enables sellers to do anything they would typically do in the UI, through voice while they are in the field. For outside sales reps that are on the road - Myko's voice powered operating system enables them to be more productive and spend time focusing on customers. A key pain point for reps in the field is the challenges they face using the Salesforce Mobile App, or various CRMs from their phones or tables.