HelpDesk+ AI-Powered Slack Support vs. Matter

What is HelpDesk+? HelpDesk+ is a smart support tool that brings Jira Service Management into Slack and Microsoft Teams. It lets teams handle service requests right where they’re already communicating, to minimize context switching and make resolving issues quicker and easier. Purpose: HelpDesk+ is designed to simplify IT and customer support workflows by embedding Jira Service Management functionality into Slack and Teams. It ensures faster response times, smoother collaboration, and a seamless support experience through real-time updates, notifications, and automation.

Bring employee recognition, rewards, surveys, and more directly into Slack or Microsoft Teams! 💜 Trusted by 4,700+ companies, including Sephora, Petco, Shell, Bolt, Jiffy Lube, Siemens, Carrier, True Classic, Microsoft, Sotheby's, and many more! ✅ Free 14-Day Trial: Full access to all features, no credit card required ✅ 2-Minute Setup: Start building culture instantly ✅ Free Forever Plan: Keep core kudos recognition features at no cost Matter helps you build culture, boost engagement, and create happier teams, all where work happens.