G2 Vendor Directory

Help Scout for G Suite vs. Sortd for Gmail

A side-by-side comparison based on G2 review data.

MetricHelp Scout for G Suite

by Help Scout

Sortd for Gmail

by Sortd

Overall rating4.34.3
Review count1020
Ease of use9.49.3
Ease of setup9.09.3
Quality of support7.98.4
Meets requirements9.09.1
NPS5045
Small Business50.0%75.0%
Mid-Market50.0%15.0%
Enterprise0.0%10.0%
Total page views5190
Total LLM citations47519

Help Scout for G Suite

Help Scout provides your team with a scalable help desk, while keeping the customer experience simple and personalized.

Pros

    Sortd for Gmail

    Sortd makes sales and customer service a breeze for Gmail teams. Effortlessly manage your emails, customers, tasks and team workflow, without ever leaving your Inbox. Sortd is the world's first Business Productivity Suite for Gmail and GSuite. It has been rated as the #1 App for Gmail with 3,600+ upvotes on Product Hunt. Sortd expands beyond email and productivity and integrates across the business into Projects, Sales & CRM, Client service, Hiring, Finance and Operations.

    Pros

    • Easy Setup
    • Simple
    • Setup Ease
    • Easy Access
    • Mobile Compatibility
    • Ease of Use