G2 Vendor Directory

Help Scout for G Suite vs. Copper

A side-by-side comparison based on G2 review data.

MetricHelp Scout for G Suite

by Help Scout

Copper

by Copper

Overall rating4.34.5
Review count101,158
Ease of use9.49.2
Ease of setup9.08.9
Quality of support7.98.8
Meets requirements9.08.9
NPS5069.360568
Small Business50.0%79.0%
Mid-Market50.0%17.5%
Enterprise0.0%3.5%
Total page views511,212
Total LLM citations4714,568

Help Scout for G Suite

Help Scout provides your team with a scalable help desk, while keeping the customer experience simple and personalized.

Pros

    Copper

    Copper is the only client and project management tool that's a Recommended for Google Workspace app. Built for agencies, consultants and professional services, Copper helps you connect with leads, win deals, deliver projects and create repeat clients. All in one easy-to-use tool. Join 30,000+ professional services businesses in building more valuable, longer-lasting relationships. Collect leads with website contact forms or scan business cards from our mobile app. Leads flow effortlessly into your sales pipeline. Pipeline flags and reports help you keep things moving.

    Pros

    • Ease of Use
    • Integration
    • Gmail Integration
    • Integrations
    • Seamless Integration
    • Organization