G2 Vendor Directory

Help & Manual vs. Dr. Explain

A side-by-side comparison based on G2 review data.

MetricHelp & Manual

by EC Software

Dr. Explain

by Indigo Byte Systems

Overall rating4.84.5
Review count2230
Ease of use8.99.3
Ease of setup9.29.5
Quality of support9.68.6
Meets requirements9.59.2
NPS9070
Small Business86.4%73.3%
Mid-Market4.5%26.7%
Enterprise9.1%0.0%
Total page views64120
Total LLM citations184207

Help & Manual

Help+Manual is the most popular authoring tool for writing and publishing help and technical documentation in multiple formats. While it is as easy to use like Word, Help+Manual gives you the full power of a true WYSIWYG XML editor. You can focus your energy on writing and immediately get productive! This is combined with powerful features for editing documentation files, including full support for multimedia and complex modular projects.

Pros

    Dr. Explain

    Overview - Dr.Explain is developed by a dedicated team with over 20 years of expertise in help authoring tools. - It is designed for technical writers, developers, and product managers who need to create user manuals and online help. - The company is headquartered in Serbia and serves a global customer base across various industries. Key Features - Automatically captures application interfaces or web pages and analyzes all UI elements. - Generates a draft help system with screenshots and ready‑to‑use callouts placed directly on images.

    Pros