G2 Vendor Directory

HelloFax vs. GoTo Connect

A side-by-side comparison based on G2 review data.

MetricHelloFax

by Dropbox

GoTo Connect

by GoTo

Overall rating4.54.4
Review count571,422
Ease of use9.49.1
Ease of setup8.88.9
Quality of support8.39.0
Meets requirements9.29.2
NPS70.17543965.425913
Small Business44.6%70.8%
Mid-Market39.3%24.6%
Enterprise16.1%4.6%
Total page views1,0122,301
Total LLM citations2,96112,252

HelloFax

By removing paper from the process, HelloFax has removed your need to own a fax machine. With HelloFax, everyone in your company can conveniently send and receive faxes online.

Pros

    GoTo Connect

    GoTo Connect is the ultimate business communications solution for small, midsize, and multi-location organizations, delivering powerful cloud-based voice, video, and messaging—plus advanced features—all in one seamless platform. Our award-winning, all-in-one system is simple to deploy, manage, and scale, empowering teams to connect right away. With AI-driven tools like AI Receptionist, robust cloud infrastructure, and deep integrations, GoTo Connect streamlines communication, boosts productivity, and drives seamless collaboration.

    Pros

    • Ease of Use
    • Customer Support
    • Reliability
    • Easy Setup
    • Features
    • User Interface