G2 Vendor Directory

HelloFax vs. Fax.Plus

A side-by-side comparison based on G2 review data.

MetricHelloFax

by Dropbox

Fax.Plus

by Alohi

Overall rating4.54.6
Review count5760
Ease of use9.49.7
Ease of setup8.89.4
Quality of support8.39.4
Meets requirements9.29.5
NPS70.17543975
Small Business44.6%76.7%
Mid-Market39.3%23.3%
Enterprise16.1%0.0%
Total page views1,012241
Total LLM citations2,9612,671

HelloFax

By removing paper from the process, HelloFax has removed your need to own a fax machine. With HelloFax, everyone in your company can conveniently send and receive faxes online.

Pros

    Fax.Plus

    Fax.Plus is an extremely secure HIPAA and SOC 2 Type 2 compliant online faxing solution for businesses of all sizes, from large enterprises to SMEs and even individuals. Connect Fax.Plus to compatible AI assistants through MCP to manage supported fax tasks. A paid Fax.Plus plan is required; MCP is unavailable when Advanced Security Controls are enabled. Fax.Plus Features: • Extremely easy to use with availability on multiple platforms, including web, mobile, email, and more. • Set up team with the option to assign one/multiple fax numbers to one/multiple members.

    Pros

    • Faxing Services
    • Ease of Use
    • Helpful
    • Customer Support
    • Affordable
    • Reliability