G2 Vendor Directory

Helios vs. Edge

A side-by-side comparison based on G2 review data.

MetricHelios

by Helios

Edge

by Edge

Overall rating4.94.8
Review count12209
Ease of use8.19.5
Ease of setup9.39.6
Quality of support10.09.8
Meets requirements8.99.6
NPS10087.864078
Small Business50.0%64.4%
Mid-Market25.0%29.3%
Enterprise25.0%6.3%
Total page views882,106
Total LLM citations1031,274

Helios

Helios is a dev-first observability platform that helps Dev and Ops teams shorten the time to find and fix issues in distributed applications. Built on OpenTelemetry, Helios provides traces and correlates them with logs and metrics, enabling end-to-end app visibility and faster troubleshooting.

Pros

    Edge

    Edge (formerly EyeRate), the leading employee-driven growth platform, unlocks employees as a thriving sales and marketing channel for multi-location service brands like European Wax Center, Massage Envy, Gold’s Gym, Driven Brands, and Xponential Fitness. The Edge (Employee-Driven Growth Engine) platform transforms frontline teams into a trusted network of brand promoters with employee rewards that are aligned to sales growth.

    Pros

    • Helpful
    • Customer Support
    • Ease of Use
    • Reviews
    • Navigation Ease
    • Review Increase