Heidi vs. ModMed
A side-by-side comparison based on G2 review data.
| Metric | Heidi | ModMed |
|---|---|---|
| Overall rating | 4.9 | 4.5 |
| Review count | 19 | 461 |
| Ease of use | 9.3 | 9.0 |
| Ease of setup | 9.4 | 8.7 |
| Quality of support | 9.2 | 8.8 |
| Meets requirements | 9.5 | 9.2 |
| NPS | 100 | 66.666667 |
| Small Business | 72.7% | 53.5% |
| Mid-Market | 9.1% | 43.4% |
| Enterprise | 18.2% | 3.2% |
| Total page views | 725 | 2,781 |
| Total LLM citations | 5,109 | 7,502 |
Heidi
Heidi is building an AI Care Partner, with a mission to double the world’s healthcare capacity by supporting every stage of care delivery. In addition to its popular AI scribe, Heidi has introduced Evidence – giving clinicians access to trusted medical research to support clinical decisions at the point of care – and Comms, a calls function that enables healthcare teams to coordinate patient communications. Together, these capabilities support various aspects of the clinical workflow, enabling clinicians to focus on providing quality patient care.
ModMed
At ModMed®, we empower our customers with an integrated, AI-powered suite of software and services designed to support the clinical, operational, and financial aspects of their practice. Our on-staff physicians collaborate closely with our software engineers to develop intelligent, specialty-specific solutions for allergy, dermatology, gastroenterology, OBGYN, ophthalmology, orthopedics, otolaryngology, pain management, plastic surgery, podiatry, and urology practices—as well as ambulatory surgery centers for ophthalmology and gastroenterology.
- Ease of Use
- Efficiency
- Workflow Efficiency
- Product Satisfaction
- Setup Ease
- Seamless Transition