G2 Vendor Directory

Heidi vs. DeepScribe

A side-by-side comparison based on G2 review data.

MetricHeidi

by Heidi AI (Heidi Health)

DeepScribe

by DeepScribe

Overall rating4.94.1
Review count1926
Ease of use9.39.2
Ease of setup9.48.6
Quality of support9.28.9
Meets requirements9.58.3
NPS10050
Small Business72.7%80.8%
Mid-Market9.1%15.4%
Enterprise18.2%3.8%
Total page views725309
Total LLM citations5,1092,660

Heidi

Heidi is building an AI Care Partner, with a mission to double the world’s healthcare capacity by supporting every stage of care delivery. In addition to its popular AI scribe, Heidi has introduced Evidence – giving clinicians access to trusted medical research to support clinical decisions at the point of care – and Comms, a calls function that enables healthcare teams to coordinate patient communications. Together, these capabilities support various aspects of the clinical workflow, enabling clinicians to focus on providing quality patient care.

Pros

    DeepScribe

    DeepScribe is Healthcare's most trusted and widely adopted AI medical scribe. DeepScribe's AI medical scribe uses ambient technology to capture patient visits in real time and generate medical documentation directly within the EHR within seconds. For years, DeepScribe has helped healthcare organizations reduce clinician burnout, improve patient care and increase revenue. Founded in 2017, DeepScribe is powered by the largest clinical dataset in healthcare and is trusted by hundreds of clinicians across large healthcare systems and private practices.

    Pros

    • Ease of Use
    • Time-saving
    • Transcription Services
    • Patient Care
    • Customer Support
    • Helpful