Heidi vs. DeepScribe
A side-by-side comparison based on G2 review data.
| Metric | Heidi | DeepScribe |
|---|---|---|
| Overall rating | 4.9 | 4.1 |
| Review count | 19 | 26 |
| Ease of use | 9.3 | 9.2 |
| Ease of setup | 9.4 | 8.6 |
| Quality of support | 9.2 | 8.9 |
| Meets requirements | 9.5 | 8.3 |
| NPS | 100 | 50 |
| Small Business | 72.7% | 80.8% |
| Mid-Market | 9.1% | 15.4% |
| Enterprise | 18.2% | 3.8% |
| Total page views | 725 | 309 |
| Total LLM citations | 5,109 | 2,660 |
Heidi
Heidi is building an AI Care Partner, with a mission to double the world’s healthcare capacity by supporting every stage of care delivery. In addition to its popular AI scribe, Heidi has introduced Evidence – giving clinicians access to trusted medical research to support clinical decisions at the point of care – and Comms, a calls function that enables healthcare teams to coordinate patient communications. Together, these capabilities support various aspects of the clinical workflow, enabling clinicians to focus on providing quality patient care.
DeepScribe
DeepScribe is Healthcare's most trusted and widely adopted AI medical scribe. DeepScribe's AI medical scribe uses ambient technology to capture patient visits in real time and generate medical documentation directly within the EHR within seconds. For years, DeepScribe has helped healthcare organizations reduce clinician burnout, improve patient care and increase revenue. Founded in 2017, DeepScribe is powered by the largest clinical dataset in healthcare and is trusted by hundreds of clinicians across large healthcare systems and private practices.
- Ease of Use
- Time-saving
- Transcription Services
- Patient Care
- Customer Support
- Helpful