G2 Vendor Directory

Heartland Payments+ vs. Birdeye

A side-by-side comparison based on G2 review data.

MetricHeartland Payments+

by Heartland Payment Systems

Birdeye

by Birdeye

Overall rating4.24.7
Review count144,288
Ease of use9.19.4
Ease of setup7.19.2
Quality of support8.89.5
Meets requirements9.59.4
NPS53.84615484.183919
Small Business69.2%46.5%
Mid-Market23.1%34.1%
Enterprise7.7%19.4%
Total page views46619,539
Total LLM citations461127,824

Heartland Payments+

Global Payments Inc. (NYSE: GPN), a leading worldwide provider of payment technology and software solutions, announced the unification under a single brand. Heartland, a Global Payments company, previously offered a suite of solutions, which is now Global Payments.

Pros

  • Setup Ease
  • Easy Setup
  • Customer Support
  • Payment Processing
  • Easy Payments
  • Response Time

Birdeye

Birdeye builds AI coworkers for multi-location brands — trusted by the world's largest enterprise brands, including Aspen Dental, Sun Auto, and Caesars Entertainment. We give you AI coworkers at every location, across marketing, operations, and customer experience, that own the jobs your business needs done: winning AI visibility, booking appointments, and driving consistent CX.

Pros

  • Ease of Use
  • Helpful
  • Review Management
  • Customer Support
  • Features
  • Reviews