G2 Vendor Directory

Heartbeat vs. Webex Events & Webinars

A side-by-side comparison based on G2 review data.

MetricHeartbeat

by Heartbeat Chat

Webex Events & Webinars

by Cisco

Overall rating4.84.6
Review count361,080
Ease of use9.59.3
Ease of setup9.09.2
Quality of support9.49.4
Meets requirements9.29.2
NPS88.57142977.010407
Small Business88.9%45.0%
Mid-Market8.3%33.1%
Enterprise2.8%21.8%
Total page views4601,249
Total LLM citations7,4324,696

Heartbeat

Heartbeat is the all-in-one platform for community businesses. We bring together all the tools needed to run a profitable, scalable, community business — discussions, chats, courses, documents, event pages, voice channels, analytics, referral program management, and full payments suite — all under your own website.

Pros

  • Ease of Use
  • Features
  • Easy Setup
  • Navigation Ease
  • Integrations
  • Customer Support

Webex Events & Webinars

Webex Events and Webinars are two powerful workflows in the Webex Suite, designed to help customers host in-person, virtual, and hybrid interactive experiences. Webex Events (formerly Socio) is an end-to-end event management platform powering immersive, intuitive, and inclusive virtual, hybrid, and in-person events. Raise the bar with event apps, flexible registration, check-in and badge printing, lead retrieval, and live streaming technology.

Pros

  • Ease of Use
  • Event Management
  • Features
  • Attendee Management
  • Attendee Engagement
  • Customer Support