G2 Vendor Directory

Heartbeat vs. vBulletin Cloud

A side-by-side comparison based on G2 review data.

MetricHeartbeat

by Heartbeat Chat

vBulletin Cloud

by vBulletin Solutions

Overall rating4.84.0
Review count3610
Ease of use9.58.4
Ease of setup9.010.0
Quality of support9.48.4
Meets requirements9.28.6
NPS88.57142930
Small Business88.9%70.0%
Mid-Market8.3%20.0%
Enterprise2.8%10.0%
Total page views460111
Total LLM citations7,432105

Heartbeat

Heartbeat is the all-in-one platform for community businesses. We bring together all the tools needed to run a profitable, scalable, community business — discussions, chats, courses, documents, event pages, voice channels, analytics, referral program management, and full payments suite — all under your own website.

Pros

  • Ease of Use
  • Features
  • Easy Setup
  • Navigation Ease
  • Integrations
  • Customer Support

vBulletin Cloud

You get a fully functioning and customizable vBulletin site with all the key admin controls, while vBulletin handles the back-end infrastructure for you.

Pros