G2 Vendor Directory

Heartbeat vs. Thinkific

A side-by-side comparison based on G2 review data.

MetricHeartbeat

by Heartbeat Chat

Thinkific

by Thinkific

Overall rating4.84.4
Review count36426
Ease of use9.58.9
Ease of setup9.08.7
Quality of support9.48.8
Meets requirements9.28.6
NPS88.57142963.861386
Small Business88.9%73.8%
Mid-Market8.3%22.4%
Enterprise2.8%3.8%
Total page views4602,313
Total LLM citations7,43219,093

Heartbeat

Heartbeat is the all-in-one platform for community businesses. We bring together all the tools needed to run a profitable, scalable, community business — discussions, chats, courses, documents, event pages, voice channels, analytics, referral program management, and full payments suite — all under your own website.

Pros

  • Ease of Use
  • Features
  • Easy Setup
  • Navigation Ease
  • Integrations
  • Customer Support

Thinkific

Thinkific is an award-winning learning commerce platform where courses and community come together to power business growth. Thinkific gives academies, experts, and businesses everything they need to create and sell online learning experiences, build communities, and grow their revenue — all from one platform. More than 35,000 customers — including companies like GoDaddy, Nasdaq, and ActiveCampaign — have generated billions in revenue using Thinkific, impacting more than 200 million people worldwide.

Pros

  • Ease of Use
  • Course Creation
  • Customer Support
  • Intuitive
  • Helpful
  • Customization