G2 Vendor Directory

Heartbeat vs. Orbiit

A side-by-side comparison based on G2 review data.

MetricHeartbeat

by Heartbeat Chat

Orbiit

by Hivebrite

Overall rating4.84.6
Review count3630
Ease of use9.58.9
Ease of setup9.08.8
Quality of support9.49.9
Meets requirements9.28.9
NPS88.57142976.666667
Small Business88.9%70.0%
Mid-Market8.3%26.7%
Enterprise2.8%3.3%
Total page views46076
Total LLM citations7,432134

Heartbeat

Heartbeat is the all-in-one platform for community businesses. We bring together all the tools needed to run a profitable, scalable, community business — discussions, chats, courses, documents, event pages, voice channels, analytics, referral program management, and full payments suite — all under your own website.

Pros

  • Ease of Use
  • Features
  • Easy Setup
  • Navigation Ease
  • Integrations
  • Customer Support

Orbiit

Orbiit is an AI-powered matchmaking SaaS platform powering curated introductions at scale. Organizations can seamlessly invite audiences of choice to opt-into regular, personalized 1:1 or peer group connections and Orbiit handles all communication, matching, scheduling, feedback collection and analytics. Leading companies and communities (e.g. Atlassian, First Round Capital, Medical Alley Association, etc) using Orbiit report 87 NPS, tangible outcomes for the participants and strong ROI on these connections.

Pros