Heartbeat vs. OpenWeb
A side-by-side comparison based on G2 review data.
| Metric | Heartbeat | OpenWeb |
|---|---|---|
| Overall rating | 4.8 | 4.2 |
| Review count | 36 | 19 |
| Ease of use | 9.5 | 8.8 |
| Ease of setup | 9.0 | 8.6 |
| Quality of support | 9.4 | 9.1 |
| Meets requirements | 9.2 | 9.0 |
| NPS | 88.571429 | 47.368421 |
| Small Business | 88.9% | 47.4% |
| Mid-Market | 8.3% | 42.1% |
| Enterprise | 2.8% | 10.5% |
| Total page views | 460 | 211 |
| Total LLM citations | 7,432 | 437 |
Heartbeat
Heartbeat is the all-in-one platform for community businesses. We bring together all the tools needed to run a profitable, scalable, community business — discussions, chats, courses, documents, event pages, voice channels, analytics, referral program management, and full payments suite — all under your own website.
- Ease of Use
- Features
- Easy Setup
- Navigation Ease
- Integrations
- Customer Support
OpenWeb
OpenWeb powers communities across the open internet, turning real participation into direct audience relationships, actionable insights, and revenue. OpenWeb’s mission is to to build the community infrastructure that powers trusted engagement across the open internet for real people, publishers, and brands alike. OpenWeb works with more than 5,000 partners, hosting more than 150 million active users each month.