G2 Vendor Directory

Heartbeat vs. Ning

A side-by-side comparison based on G2 review data.

MetricHeartbeat

by Heartbeat Chat

Ning

by Ning

Overall rating4.83.1
Review count3616
Ease of use9.58.7
Ease of setup9.08.6
Quality of support9.48.4
Meets requirements9.27.6
NPS88.571429-26.666667
Small Business88.9%53.3%
Mid-Market8.3%33.3%
Enterprise2.8%13.3%
Total page views460142
Total LLM citations7,432844

Heartbeat

Heartbeat is the all-in-one platform for community businesses. We bring together all the tools needed to run a profitable, scalable, community business — discussions, chats, courses, documents, event pages, voice channels, analytics, referral program management, and full payments suite — all under your own website.

Pros

  • Ease of Use
  • Features
  • Easy Setup
  • Navigation Ease
  • Integrations
  • Customer Support

Ning

Ning is a solution that gives you tools and expertise to engage your own community in a scalable integrated social platform that allows you to build and launch your own social network.

Pros

  • Content Diversity
  • Design Quality