G2 Vendor Directory

Heartbeat vs. Hivebrite

A side-by-side comparison based on G2 review data.

MetricHeartbeat

by Heartbeat Chat

Hivebrite

by Hivebrite

Overall rating4.84.5
Review count36249
Ease of use9.58.8
Ease of setup9.08.5
Quality of support9.49.4
Meets requirements9.28.5
NPS88.57142966.122449
Small Business88.9%62.0%
Mid-Market8.3%26.4%
Enterprise2.8%11.6%
Total page views4601,327
Total LLM citations7,4328,033

Heartbeat

Heartbeat is the all-in-one platform for community businesses. We bring together all the tools needed to run a profitable, scalable, community business — discussions, chats, courses, documents, event pages, voice channels, analytics, referral program management, and full payments suite — all under your own website.

Pros

  • Ease of Use
  • Features
  • Easy Setup
  • Navigation Ease
  • Integrations
  • Customer Support

Hivebrite

What is Hivebrite? Hivebrite is a flexible, intelligent community platform that helps organizations build, manage, and grow impactful communities. Hivebrite simplifies operations and transforms community data into clear, actionable insights, enabling teams to run vibrant, branded communities with confidence. We work with all sectors—from education and business to associations and nonprofits. Over 1,500 organizations worldwide, including Roche, American Psychological Association, Obama Foundation, Columbia Business School, The Channel Company, and U.C.

Pros

  • Customer Support
  • Features
  • Ease of Use
  • Staff Support
  • Experience
  • User Interaction