G2 Vendor Directory

Heartbeat vs. Graduway

A side-by-side comparison based on G2 review data.

MetricHeartbeat

by Heartbeat Chat

Graduway

by Gravyty

Overall rating4.84.6
Review count3627
Ease of use9.59.0
Ease of setup9.08.6
Quality of support9.49.4
Meets requirements9.28.8
NPS88.57142981.481481
Small Business88.9%40.0%
Mid-Market8.3%32.0%
Enterprise2.8%28.0%
Total page views460312
Total LLM citations7,4321,620

Heartbeat

Heartbeat is the all-in-one platform for community businesses. We bring together all the tools needed to run a profitable, scalable, community business — discussions, chats, courses, documents, event pages, voice channels, analytics, referral program management, and full payments suite — all under your own website.

Pros

  • Ease of Use
  • Features
  • Easy Setup
  • Navigation Ease
  • Integrations
  • Customer Support

Graduway

Graduway is an alumni engagement and community networking platform from Gravyty that helps educational institutions and nonprofit organizations build, manage, and grow relationships with their alumni, students, and supporters. It provides a centralized digital space where institutions can connect their communities, facilitate mentoring, promote career opportunities, and increase long-term engagement. Headquartered in the United States, Gravyty is a leader in AI-powered fundraising and engagement software.

Pros

  • Ease of Use
  • Features
  • Networking
  • Customer Support
  • Mentorship
  • Matching System