Heartbeat vs. Discourse
A side-by-side comparison based on G2 review data.
| Metric | Heartbeat | Discourse |
|---|---|---|
| Overall rating | 4.8 | 4.0 |
| Review count | 36 | 68 |
| Ease of use | 9.5 | 8.7 |
| Ease of setup | 9.0 | 8.9 |
| Quality of support | 9.4 | 8.7 |
| Meets requirements | 9.2 | 8.8 |
| NPS | 88.571429 | 22.058824 |
| Small Business | 88.9% | 43.1% |
| Mid-Market | 8.3% | 36.9% |
| Enterprise | 2.8% | 20.0% |
| Total page views | 460 | 338 |
| Total LLM citations | 7,432 | 4,725 |
Heartbeat
Heartbeat is the all-in-one platform for community businesses. We bring together all the tools needed to run a profitable, scalable, community business — discussions, chats, courses, documents, event pages, voice channels, analytics, referral program management, and full payments suite — all under your own website.
- Ease of Use
- Features
- Easy Setup
- Navigation Ease
- Integrations
- Customer Support
Discourse
Discourse helps businesses build trusted online communities where engagement drives retention, support, and knowledge sharing. Designed to scale and easy to adapt, it offers full data control and powerful moderation.
- Features
- User Interaction
- Knowledge Sharing
- Ease of Use
- Knowledge Management
- Search Ease