G2 Vendor Directory

Heartbeat vs. Circle

A side-by-side comparison based on G2 review data.

MetricHeartbeat

by Heartbeat Chat

Circle

by Circle.so

Overall rating4.84.6
Review count36552
Ease of use9.59.0
Ease of setup9.08.6
Quality of support9.48.5
Meets requirements9.28.7
NPS88.57142972.67658
Small Business88.9%85.9%
Mid-Market8.3%12.8%
Enterprise2.8%1.3%
Total page views4602,415
Total LLM citations7,43249,888

Heartbeat

Heartbeat is the all-in-one platform for community businesses. We bring together all the tools needed to run a profitable, scalable, community business — discussions, chats, courses, documents, event pages, voice channels, analytics, referral program management, and full payments suite — all under your own website.

Pros

  • Ease of Use
  • Features
  • Easy Setup
  • Navigation Ease
  • Integrations
  • Customer Support

Circle

Circle is the world’s leading all-in-one branded community platform. Circle enables you to bring together your community, events, and courses — all under your own brand. Circle customers range from creator-led communities like Ali Abdaal’s Productivity Club, Dr. Becky’s GoodInside, and Jay Shetty’s Coaching Program, to organizational communities like Harvard’s CrimsonConnect, SpaceX’s Starbase community, The RSA’s Circle, and Oprah’s Daily Inside club. Join 18,000 community builders on Circle to: ● Build a dedicated home for your community with full control and ownership.

Pros

  • Ease of Use
  • Features
  • User Interaction
  • Easy Setup
  • Customer Support
  • Customization