G2 Vendor Directory

Heartbeat vs. BigMarker

A side-by-side comparison based on G2 review data.

MetricHeartbeat

by Heartbeat Chat

BigMarker

by BigMarker

Overall rating4.84.7
Review count36444
Ease of use9.59.4
Ease of setup9.09.3
Quality of support9.49.5
Meets requirements9.29.5
NPS88.57142987.238979
Small Business88.9%84.0%
Mid-Market8.3%11.9%
Enterprise2.8%4.1%
Total page views4601,018
Total LLM citations7,4326,796

Heartbeat

Heartbeat is the all-in-one platform for community businesses. We bring together all the tools needed to run a profitable, scalable, community business — discussions, chats, courses, documents, event pages, voice channels, analytics, referral program management, and full payments suite — all under your own website.

Pros

  • Ease of Use
  • Features
  • Easy Setup
  • Navigation Ease
  • Integrations
  • Customer Support

BigMarker

BigMarker is the world's most customizable platform for webinars, virtual, and in-person events. We combine cutting-edge video technology with advanced marketing and interactive tools to deliver one-of-a-kind, fully branded event experiences. Thousands of companies worldwide trust BigMarker’s all-in-one platform to create immersive, interactive, and high-impact events. With seamless integrations, APIs, and white-label solutions, we empower organizations to embed interactive video experiences into their marketing, sales, and learning ecosystems.

Pros

  • Customer Support
  • Ease of Use
  • Webinars
  • Customization
  • Features
  • Customizability