G2 Vendor Directory

Heartbeat vs. AtomChat

A side-by-side comparison based on G2 review data.

MetricHeartbeat

by Heartbeat Chat

AtomChat

by AtomChat

Overall rating4.84.7
Review count3613
Ease of use9.59.7
Ease of setup9.09.5
Quality of support9.49.5
Meets requirements9.29.5
NPS88.57142976.923077
Small Business88.9%92.3%
Mid-Market8.3%7.7%
Enterprise2.8%0.0%
Total page views46060
Total LLM citations7,432105

Heartbeat

Heartbeat is the all-in-one platform for community businesses. We bring together all the tools needed to run a profitable, scalable, community business — discussions, chats, courses, documents, event pages, voice channels, analytics, referral program management, and full payments suite — all under your own website.

Pros

  • Ease of Use
  • Features
  • Easy Setup
  • Navigation Ease
  • Integrations
  • Customer Support

AtomChat

AtomChat provides quick chat solutions for your website. With real time text, audio as well as video calling options. We are a ready to use chat application/plugin which easily integrates with more than 30 platforms and makes your website chat ready in minutes! The plugin also provides you with features such as: Group or Private Text - This enables your users to have one on one conversations or start a group text chain! Voice & Video Calling - Now you can provide your users the power to jump on a voice or video call with just a simple click of a button with the help of AtomChat!

Pros