Heap by Contentsquare vs. Kissmetrics
A side-by-side comparison based on G2 review data.
| Metric | Heap by Contentsquare | Kissmetrics |
|---|---|---|
| Overall rating | 4.4 | 4.1 |
| Review count | 1,097 | 168 |
| Ease of use | 8.3 | 7.8 |
| Ease of setup | 8.7 | 7.2 |
| Quality of support | 8.9 | 8.5 |
| Meets requirements | 8.8 | 8.2 |
| NPS | 55.493482 | 42.073171 |
| Small Business | 34.6% | 55.8% |
| Mid-Market | 54.1% | 35.0% |
| Enterprise | 11.3% | 9.2% |
| Total page views | 947 | 94 |
| Total LLM citations | 2,094 | 402 |
Heap by Contentsquare
Heap by Contentsquare is a Product Analytics platform that automatically captures every user interaction on your website or app — no manual event tagging, no developer dependency, no data gaps. Founded in Silicon Valley in 2013, Heap was acquired by Contentsquare in 2023 and is now fully integrated as Contentsquare's Product Analytics capability. With Heap by Contentsquare, product, data, and marketing teams can instantly answer questions like: - Where are users dropping off in a funnel? - Which features are actually being adopted — and which are being ignored?
- Ease of Use
- Insights
- Efficiency
- Intuitive
- Automation
- Tracking
Kissmetrics
Get, keep and grow more customers with Customer Engagement Automation by Kissmetrics. Behavioral analytics, segmentation and email campaign automation all in one place. Deeply understand and uniquely engage each customer from prospect to advocate. Built to help marketers and product teams increase conversions, engagement and retention.