G2 Vendor Directory

Heap by Contentsquare vs. CleverTap

A side-by-side comparison based on G2 review data.

MetricHeap by Contentsquare

by Contentsquare

CleverTap

by CleverTap

Overall rating4.44.6
Review count1,097681
Ease of use8.39.1
Ease of setup8.78.8
Quality of support8.99.1
Meets requirements8.89.0
NPS55.49348278.723404
Small Business34.6%28.0%
Mid-Market54.1%53.0%
Enterprise11.3%19.1%
Total page views9472,373
Total LLM citations2,09423,722

Heap by Contentsquare

Heap by Contentsquare is a Product Analytics platform that automatically captures every user interaction on your website or app — no manual event tagging, no developer dependency, no data gaps. Founded in Silicon Valley in 2013, Heap was acquired by Contentsquare in 2023 and is now fully integrated as Contentsquare's Product Analytics capability. With Heap by Contentsquare, product, data, and marketing teams can instantly answer questions like: - Where are users dropping off in a funnel? - Which features are actually being adopted — and which are being ignored?

Pros

  • Ease of Use
  • Insights
  • Efficiency
  • Intuitive
  • Automation
  • Tracking

CleverTap

CleverTap is the all-in-one engagement platform that helps brands unlock limitless customer lifetime value by helping them create personalized experiences to retain their most valuable customers. The platform empowers businesses to orchestrate experiences for individuals across their lifecycles and design personalized journeys that span a lifetime. It offers analytics that encompasses every aspect of the lifecycle, enabling businesses to measure and optimize each experience in real time.

Pros

  • Analytics
  • Customer Support
  • Ease of Use
  • Automation
  • Personalization
  • Integrations