G2 Vendor Directory

Headspace vs. Mend

A side-by-side comparison based on G2 review data.

MetricHeadspace

by Headspace

Mend

by Mendfamily

Overall rating4.64.7
Review count68135
Ease of use9.59.5
Ease of setup9.59.2
Quality of support9.29.6
Meets requirements9.39.7
NPS77.6119483.809524
Small Business23.5%52.6%
Mid-Market60.3%31.1%
Enterprise16.2%16.3%
Total page views32511,843
Total LLM citations4,0602,532

Headspace

Headspace offers mental health support through an EAP, therapy, psychiatry, mental health coaching, and content. Our integrated platform delivers EAP services, therapy, psychiatry, coaching, and self-guided resources, all rooted in evidence-based care and powered by AI. We make mental health approachable by removing barriers to access and personalizing care without burdening the member. With over 100 million downloads and strong brand recognition, Headspace drives high engagement and adoption.

Pros

  • Positive Experience
  • Sessions
  • Ease of Use
  • Simple
  • Intuitive Use
  • Healthy Lifestyle

Mend

Patients rarely use portals, and EHRs were not designed to support the full patient journey. Mend solves both challenges by giving outpatient mental and behavioral healthcare organizations a fully integrated patient engagement platform that makes it easier for people to enter care, stay connected, and follow through with treatment. Mend is used by CCBHCs, Community Mental Health organizations, Substance Use and Alcohol Use treatment programs, group practices, and many other outpatient behavioral health providers with 25 or more caregivers.

Pros

  • Communication
  • Telehealth Services
  • Product Satisfaction
  • Appointment Scheduling
  • Communication Efficiency
  • Patient Communication