G2 Vendor Directory

HCL BigFix vs. LogMeIn Resolve

A side-by-side comparison based on G2 review data.

MetricHCL BigFix

by HCL Technologies

LogMeIn Resolve

by GoTo

Overall rating4.44.3
Review count118474
Ease of use8.59.1
Ease of setup8.19.0
Quality of support9.18.9
Meets requirements9.29.1
NPS57.39130455.201699
Small Business31.9%35.5%
Mid-Market33.6%43.1%
Enterprise34.5%21.4%
Total page views7531,211
Total LLM citations1,9615,616

HCL BigFix

HCL BigFix is an enterprise-grade Unified Endpoint Management (UEM) and automation platform. Built to deliver Secure Resilient Operations, HCL BigFix enables IT and security teams to manage, secure, and remediate endpoints and infrastructure across on-premises, hybrid, and multi-cloud environments at enterprise scale. HCL BigFix is an enterprise-grade Unified Endpoint Management (UEM) and automation platform.

Pros

  • Patch Management
  • Centralized Management
  • Security Management
  • Automation
  • Patching Efficiency
  • Ease of Use

LogMeIn Resolve

LogMeIn Resolve is a unified endpoint management (UEM) platform that helps IT teams and managed service providers (MSPs) centrally manage, secure, and support every device across their organization — from a single intelligent console, without the complexity of disconnected tools. Designed for IT professionals facing growing device diversity, escalating security demands, and relentless pressure to do more with less, Resolve combines proactive endpoint management with AI-driven automation to shift IT from constant firefighting to predictive, outcome-driven support.

Pros

  • Ease of Use
  • Remote Control
  • Remote Access
  • Remote Support
  • Customer Support
  • Features