G2 Vendor Directory

HCL BigFix vs. ConnectWise RMM

A side-by-side comparison based on G2 review data.

MetricHCL BigFix

by HCL Technologies

ConnectWise RMM

by ConnectWise

Overall rating4.44.1
Review count11883
Ease of use8.58.5
Ease of setup8.18.1
Quality of support9.17.9
Meets requirements9.28.6
NPS57.39130446.25
Small Business31.9%66.3%
Mid-Market33.6%28.9%
Enterprise34.5%4.8%
Total page views753920
Total LLM citations1,9616,187

HCL BigFix

HCL BigFix is an enterprise-grade Unified Endpoint Management (UEM) and automation platform. Built to deliver Secure Resilient Operations, HCL BigFix enables IT and security teams to manage, secure, and remediate endpoints and infrastructure across on-premises, hybrid, and multi-cloud environments at enterprise scale. HCL BigFix is an enterprise-grade Unified Endpoint Management (UEM) and automation platform.

Pros

  • Patch Management
  • Centralized Management
  • Security Management
  • Automation
  • Patching Efficiency
  • Ease of Use

ConnectWise RMM

ConnectWise RMM is a cloud-native remote monitoring and management (RMM) solution designed for IT professionals who need to monitor, manage, and support diverse IT environments. It provides centralized visibility, intelligent alerting, and advanced automation to help teams proactively address IT challenges and prevent downtime. Comprehensive Monitoring and Visibility ConnectWise RMM delivers 24/7 monitoring across endpoints, networks, backups, cloud health and availability, and security posture.

Pros

  • Ease of Use
  • Remote Access
  • Automation
  • All-in-One Solution
  • User Interface
  • Easy Deployment