G2 Vendor Directory

HCL Commerce vs. Dynamics 365 Commerce

A side-by-side comparison based on G2 review data.

MetricHCL Commerce

by HCL Technologies

Dynamics 365 Commerce

by Microsoft

Overall rating4.04.3
Review count18361
Ease of use8.18.0
Ease of setup7.48.5
Quality of support8.18.5
Meets requirements8.58.8
NPS28.47682154.237288
Small Business32.0%45.9%
Mid-Market24.9%34.4%
Enterprise43.2%19.7%
Total page views308377
Total LLM citations3801,020

HCL Commerce

Trusted by the world's most iconic brands, HCL Commerce delivers real business outcomes and optimal customer experience that scales and handles complexity like no other platform. The richest set of B2B, B2C, and B2B2C features like search, promotions, post-order management, real-time behavioral analytics insights, and marketplace capabilities - already part of the solution and ready to help you succeed. Wondering how to get started? Reach out and get a 1-1 demo.

Pros

  • E-commerce Services
  • Ease of Use
  • Saved Searches

Dynamics 365 Commerce

Microsoft Dynamics 365 Commerce is a comprehensive, cloud-based solution designed to unify physical and digital retail operations, delivering seamless and personalized shopping experiences across all channels. By integrating in-store, online, and back-office functions, it empowers retailers to enhance customer engagement, optimize operations, and drive business growth. Key Features and Functionality: - Omnichannel Retail Engagement: Provides a consistent and personalized customer journey by connecting in-store, online, and mobile experiences on a unified commerce platform.

Pros

  • Ease of Use
  • E-commerce Services
  • Product Management
  • Easy Integration
  • Scalability
  • Reliability