HCL Commerce vs. BigCommerce
A side-by-side comparison based on G2 review data.
| Metric | HCL Commerce | BigCommerce |
|---|---|---|
| Overall rating | 4.0 | 4.2 |
| Review count | 183 | 582 |
| Ease of use | 8.1 | 8.7 |
| Ease of setup | 7.4 | 8.5 |
| Quality of support | 8.1 | 8.5 |
| Meets requirements | 8.5 | 8.5 |
| NPS | 28.476821 | 46.596859 |
| Small Business | 32.0% | 76.6% |
| Mid-Market | 24.9% | 19.2% |
| Enterprise | 43.2% | 4.2% |
| Total page views | 308 | 1,687 |
| Total LLM citations | 380 | 17,154 |
HCL Commerce
Trusted by the world's most iconic brands, HCL Commerce delivers real business outcomes and optimal customer experience that scales and handles complexity like no other platform. The richest set of B2B, B2C, and B2B2C features like search, promotions, post-order management, real-time behavioral analytics insights, and marketplace capabilities - already part of the solution and ready to help you succeed. Wondering how to get started? Reach out and get a 1-1 demo.
- E-commerce Services
- Ease of Use
- Saved Searches
BigCommerce
Your business was never one-size-fits-all. BigCommerce, powered by Commerce, is a flexible, open commerce platform built to match. Run hosted, headless, or fully composable — and power both B2C and B2B storefronts from a single back end, without compromise. Design visually with an advanced drag-and-drop editor or go deeper with full API and code access, convert more with an optimized one-page checkout, and get paid your way with 20+ embedded payment providers and 130+ payment solutions — with no extra fees.
- Ease of Use
- Customer Support
- Easy Integration
- Product Management
- Easy Setup
- Customer Service