G2 Vendor Directory

Hawksearch vs. AddSearch

A side-by-side comparison based on G2 review data.

MetricHawksearch

by Bridgeline Digital

AddSearch

by AddSearch

Overall rating4.24.6
Review count79106
Ease of use8.69.3
Ease of setup7.89.0
Quality of support8.79.4
Meets requirements8.79.4
NPS46.75324775.510204
Small Business27.8%49.1%
Mid-Market46.8%41.5%
Enterprise25.3%9.4%
Total page views309392
Total LLM citations572350

Hawksearch

Hawksearch is an Artificial Intelligence driven personalized search and recommendations platform that powers success for any size business across all industries. Our goal is to ensure brands have innovative tools to deliver an accurate, relevant search experiences enabling users to find the relevant results for their needs in context, no matter the device, platform, or language.

Pros

  • Search Efficiency
  • Search Quality
  • Customer Support
  • Ease of Use
  • Results
  • Personalization

AddSearch

AddSearch is the unified AI Search and Conversational Content Discovery platform for content-rich websites. One implementation gives you three layers of depth: fast keyword search, AI-generated answers grounded entirely in your own content, and multi-turn AI conversations — deployed together or individually. What customers get on day one (typical go-live: under one week; simple sites in a day): • Site search with autocomplete, typo tolerance, AutoSynonyms in 33 languages, and Progressive Ranking that auto-promotes the most relevant content.

Pros

  • Customer Support
  • Ease of Use
  • Speed
  • Search Quality
  • Helpful
  • Search Functionality