Hatch vs. Close
A side-by-side comparison based on G2 review data.
| Metric | Hatch | Close |
|---|---|---|
| Overall rating | 4.3 | 4.7 |
| Review count | 77 | 2,124 |
| Ease of use | 8.8 | 9.4 |
| Ease of setup | 8.5 | 9.2 |
| Quality of support | 8.8 | 9.4 |
| Meets requirements | 8.9 | 9.2 |
| NPS | 62.337662 | 83.365019 |
| Small Business | 79.2% | 79.4% |
| Mid-Market | 19.5% | 19.9% |
| Enterprise | 1.3% | 0.7% |
| Total page views | 789 | 5,266 |
| Total LLM citations | 4,185 | 39,467 |
Hatch
The AI communications platform for the trades. Hatch AI CSRs answer every call, text, and email, qualify the leads worth your time, and book them 24/7. Trusted by 2,000+ service brands raising the bar. Turn every call, text, and email into a booked job. Hatch ensures every conversation is a catalyst for satisfaction, conversion, and growth.
- Automation
- Ease of Use
- Helpful
- Customer Engagement
- Customer Support
- Integrations
Close
Close is a sales CRM with built-in calling, SMS, email, automation, and AI, designed for founders, startups, agencies, and growing sales teams. The platform helps businesses manage leads, communicate with prospects, track opportunities, and automate follow-up from a single system. Close is commonly used by teams that want their CRM to support sales execution, not just store customer data. Users can call, email, text, manage pipelines, assign tasks, create workflows, run outreach sequences, and track sales activity directly inside the platform.
- Ease of Use
- Helpful
- Features
- Simple
- Intuitive
- Efficiency