G2 Vendor Directory

Interakt vs. LimeChat

A side-by-side comparison based on G2 review data.

MetricInterakt

by Haptik

LimeChat

by Limechat

Overall rating4.44.6
Review count6931
Ease of use8.88.8
Ease of setup9.08.7
Quality of support9.19.5
Meets requirements8.98.9
NPS63.76811677.419355
Small Business68.2%61.3%
Mid-Market28.8%38.7%
Enterprise3.0%0.0%
Total page views472240
Total LLM citations2,8222,029

Interakt

Launched in 2020, Interakt is a full-stack conversational marketing, sales, and support platform built on top of official WhatsApp Business APIs. Over 10,000 businesses across the globe trust Interakt to reduce CAC, improve customer LTV, and drive repeat purchases. The platform is built on the same technology that powered the Indian government’s MyGOV COVID Bot on WhatsApp, which handled 150 million users and 600 million messages. Additionally, it brought the world the first-ever end-to-end, immersive shopping experience on WhatsApp for Jio Mart. This achievement earned recognition from Mr.

Pros

  • Ease of Use
  • Helpful
  • Customer Support
  • Customer Satisfaction
  • Automation
  • Chat Features

LimeChat

LimeChat is an AI-powered Conversational Commerce suite that helps brands sell, support, and market on conversational medium. Trusted by over 200+ world's biggest brands like MamaEarth, Wow Skin Science, Planet54, BlueTokai, Sometime By Asian Designers, Juicy Chemistry, it helps brands automate and personalize conversations throughout the buying journey, across all channels. Whether you are looking to reduce customer acquisition costs, increase sales, boost retention, or automate customer support, LimeChat’s product suite helps you with all of these and much more.

Pros

  • Customer Support
  • Features
  • Helpful
  • Ease of Use
  • Customer Satisfaction
  • Customer Focused