G2 Vendor Directory

Interakt vs. Boulevard

A side-by-side comparison based on G2 review data.

MetricInterakt

by Haptik

Boulevard

by Boulevard Labs, Inc.

Overall rating4.44.5
Review count69132
Ease of use8.89.2
Ease of setup9.09.1
Quality of support9.18.9
Meets requirements8.98.8
NPS63.76811664.0625
Small Business68.2%82.9%
Mid-Market28.8%15.5%
Enterprise3.0%1.6%
Total page views4721,066
Total LLM citations2,82216,289

Interakt

Launched in 2020, Interakt is a full-stack conversational marketing, sales, and support platform built on top of official WhatsApp Business APIs. Over 10,000 businesses across the globe trust Interakt to reduce CAC, improve customer LTV, and drive repeat purchases. The platform is built on the same technology that powered the Indian government’s MyGOV COVID Bot on WhatsApp, which handled 150 million users and 600 million messages. Additionally, it brought the world the first-ever end-to-end, immersive shopping experience on WhatsApp for Jio Mart. This achievement earned recognition from Mr.

Pros

  • Ease of Use
  • Helpful
  • Customer Support
  • Customer Satisfaction
  • Automation
  • Chat Features

Boulevard

One platform. All the things. Boulevard offers the fastest-growing client experience platform purpose-built for salons, spas, medspas, and other appointment-based, self-care businesses. The modern, intuitive platform empowers business owners and professionals alike to deliver personable, enjoyable experiences to their clients through online appointment scheduling, messaging, marketing, and payments that are simple, elegant, and reliable. Visit joinblvd.com to see a demo.

Pros

  • Ease of Use
  • Booking Ease
  • Customer Support
  • Features
  • Helpful
  • Booking Management