Handshake vs. Route
A side-by-side comparison based on G2 review data.
| Metric | Handshake | Route |
|---|---|---|
| Overall rating | 4.2 | 4.5 |
| Review count | 65 | 114 |
| Ease of use | 9.2 | 9.0 |
| Ease of setup | 8.1 | 9.0 |
| Quality of support | 8.4 | 9.0 |
| Meets requirements | 8.5 | 8.9 |
| NPS | 46.666667 | 73.636364 |
| Small Business | 60.9% | 85.8% |
| Mid-Market | 26.6% | 12.4% |
| Enterprise | 12.5% | 1.8% |
| Total page views | 732 | 254 |
| Total LLM citations | 3,878 | 1,524 |
Handshake
Handshake: B2B customer ordering and sales rep order entry solutions. Handshake is for companies like brands, manufacturers and distributors who are selling to retail stores or other business customers. For customer ordering - Handshake helps you provide a modern B2B eCommerce experience for easy online ordering and a mobile app for shelf-side orders when your customers are out on the floor. For sales rep ordering - Handshake provides a dedicated sales rep app that gives them the customer, product, pricing and inventory information they need to have better customer conversations.
- User-Friendly
- Intuitive Navigation
- Ease of Use
Route
Route empowers online brands with a premium post-purchase customer experience. Lost, stolen or damaged packages? Route covers all of that, letting customers reorder in one click, while merchants rack up an additional sale, instead of potential lost revenue. Route delivers proactive shipping and delivery updates for every order, while bringing the entire e-commerce transaction history, visualization map and carrier resolution options in one convenient place.
- Time Saving
- Affordable Pricing
- Customer Support
- Easy Integrations