G2 Vendor Directory

Handshake vs. Route

A side-by-side comparison based on G2 review data.

MetricHandshake

by Shopify

Route

by Route

Overall rating4.24.5
Review count65114
Ease of use9.29.0
Ease of setup8.19.0
Quality of support8.49.0
Meets requirements8.58.9
NPS46.66666773.636364
Small Business60.9%85.8%
Mid-Market26.6%12.4%
Enterprise12.5%1.8%
Total page views732254
Total LLM citations3,8781,524

Handshake

Handshake: B2B customer ordering and sales rep order entry solutions. Handshake is for companies like brands, manufacturers and distributors who are selling to retail stores or other business customers. For customer ordering - Handshake helps you provide a modern B2B eCommerce experience for easy online ordering and a mobile app for shelf-side orders when your customers are out on the floor. For sales rep ordering - Handshake provides a dedicated sales rep app that gives them the customer, product, pricing and inventory information they need to have better customer conversations.

Pros

  • User-Friendly
  • Intuitive Navigation
  • Ease of Use

Route

Route empowers online brands with a premium post-purchase customer experience. Lost, stolen or damaged packages? Route covers all of that, letting customers reorder in one click, while merchants rack up an additional sale, instead of potential lost revenue. Route delivers proactive shipping and delivery updates for every order, while bringing the entire e-commerce transaction history, visualization map and carrier resolution options in one convenient place.

Pros

  • Time Saving
  • Affordable Pricing
  • Customer Support
  • Easy Integrations