Handshake vs. Onward Checkout+
A side-by-side comparison based on G2 review data.
| Metric | Handshake | Onward Checkout+ |
|---|---|---|
| Overall rating | 4.2 | 4.9 |
| Review count | 65 | 45 |
| Ease of use | 9.2 | 9.7 |
| Ease of setup | 8.1 | 9.7 |
| Quality of support | 8.4 | 10.0 |
| Meets requirements | 8.5 | 9.6 |
| NPS | 46.666667 | 97.777778 |
| Small Business | 60.9% | 88.1% |
| Mid-Market | 26.6% | 11.9% |
| Enterprise | 12.5% | 0.0% |
| Total page views | 732 | 479 |
| Total LLM citations | 3,878 | 1,599 |
Handshake
Handshake: B2B customer ordering and sales rep order entry solutions. Handshake is for companies like brands, manufacturers and distributors who are selling to retail stores or other business customers. For customer ordering - Handshake helps you provide a modern B2B eCommerce experience for easy online ordering and a mobile app for shelf-side orders when your customers are out on the floor. For sales rep ordering - Handshake provides a dedicated sales rep app that gives them the customer, product, pricing and inventory information they need to have better customer conversations.
- User-Friendly
- Intuitive Navigation
- Ease of Use
Onward Checkout+
Onward is the post-purchase experience platform that helps brands protect every order and delight every customer. With VIP Protection, shoppers get fast resolutions for lost, stolen, or damaged packages while merchants gain peace of mind knowing claims are handled within twenty-four hours. Onward also powers seamless returns, flexible order editing, carbon-neutral shipping, and merchant-defined satisfaction guarantees. For merchants, Onward is more than protection—it is a growth engine.
- Customer Support
- Easy Setup
- Easy Integrations
- Ease of Use
- Customer Focused
- Quick Response