G2 Vendor Directory

Handshake vs. Onward Checkout+

A side-by-side comparison based on G2 review data.

MetricHandshake

by Shopify

Onward Checkout+

by Onward

Overall rating4.24.9
Review count6545
Ease of use9.29.7
Ease of setup8.19.7
Quality of support8.410.0
Meets requirements8.59.6
NPS46.66666797.777778
Small Business60.9%88.1%
Mid-Market26.6%11.9%
Enterprise12.5%0.0%
Total page views732479
Total LLM citations3,8781,599

Handshake

Handshake: B2B customer ordering and sales rep order entry solutions. Handshake is for companies like brands, manufacturers and distributors who are selling to retail stores or other business customers. For customer ordering - Handshake helps you provide a modern B2B eCommerce experience for easy online ordering and a mobile app for shelf-side orders when your customers are out on the floor. For sales rep ordering - Handshake provides a dedicated sales rep app that gives them the customer, product, pricing and inventory information they need to have better customer conversations.

Pros

  • User-Friendly
  • Intuitive Navigation
  • Ease of Use

Onward Checkout+

Onward is the post-purchase experience platform that helps brands protect every order and delight every customer. With VIP Protection, shoppers get fast resolutions for lost, stolen, or damaged packages while merchants gain peace of mind knowing claims are handled within twenty-four hours. Onward also powers seamless returns, flexible order editing, carbon-neutral shipping, and merchant-defined satisfaction guarantees. For merchants, Onward is more than protection—it is a growth engine.

Pros

  • Customer Support
  • Easy Setup
  • Easy Integrations
  • Ease of Use
  • Customer Focused
  • Quick Response