G2 Vendor Directory

HaloPSA vs. Upland PSA

A side-by-side comparison based on G2 review data.

MetricHaloPSA

by Halo Service Solutions

Upland PSA

by Upland Software

Overall rating4.64.0
Review count47121
Ease of use8.77.6
Ease of setup7.77.5
Quality of support9.19.0
Meets requirements9.08.4
NPS74.46808529.357798
Small Business87.2%15.7%
Mid-Market10.6%68.6%
Enterprise2.1%15.7%
Total page views377154
Total LLM citations5,384342

HaloPSA

HaloPSA is a comprehensive, cloud-based Professional Services Automation (PSA) software tailored for Managed Service Providers (MSPs) and IT service providers. It integrates essential business functions such as service desk management, project planning, billing, and customer relationship management into a unified platform. This consolidation streamlines operations, enhances productivity, and improves service delivery, making it an ideal solution for service-oriented businesses.

Pros

  • Ease of Use
  • Easy Integrations
  • Flexibility
  • Customer Support
  • Organization
  • Reporting Efficiency

Upland PSA

Upland PSA is a professional services automation software designed to help organizations manage and optimize their service delivery operations. The software provides capabilities for resource management, project planning, time and expense tracking, and financial management. It supports forecasting and analytics to assist in project execution and performance measurement. Upland PSA integrates with other business systems to streamline workflows and facilitate data sharing across departments.

Pros