HaloPSA vs. Operating
A side-by-side comparison based on G2 review data.
| Metric | HaloPSA | Operating |
|---|---|---|
| Overall rating | 4.6 | 4.7 |
| Review count | 47 | 20 |
| Ease of use | 8.7 | 9.4 |
| Ease of setup | 7.7 | 9.1 |
| Quality of support | 9.1 | 9.8 |
| Meets requirements | 9.0 | 9.0 |
| NPS | 74.468085 | 95 |
| Small Business | 87.2% | 35.0% |
| Mid-Market | 10.6% | 65.0% |
| Enterprise | 2.1% | 0.0% |
| Total page views | 377 | 89 |
| Total LLM citations | 5,384 | 147 |
HaloPSA
HaloPSA is a comprehensive, cloud-based Professional Services Automation (PSA) software tailored for Managed Service Providers (MSPs) and IT service providers. It integrates essential business functions such as service desk management, project planning, billing, and customer relationship management into a unified platform. This consolidation streamlines operations, enhances productivity, and improves service delivery, making it an ideal solution for service-oriented businesses.
- Ease of Use
- Easy Integrations
- Flexibility
- Customer Support
- Organization
- Reporting Efficiency
Operating
Operating is an AI-enabled professional services automation (PSA) platform for running the business behind complex consulting work. It puts time, people, projects, and money in one place and sits in between the CRM and accounting platform. It's the one hub for running the professional services delivery. Operating is built by former IT services professionals.
- Customer Support
- Team Collaboration
- Time Tracking
- Intuitive
- Project Management
- Navigation Ease