G2 Vendor Directory

HaloPSA vs. Klient PSA

A side-by-side comparison based on G2 review data.

MetricHaloPSA

by Halo Service Solutions

Klient PSA

by Klient Software

Overall rating4.64.5
Review count4798
Ease of use8.78.7
Ease of setup7.78.2
Quality of support9.19.1
Meets requirements9.09.1
NPS74.46808568.817204
Small Business87.2%57.3%
Mid-Market10.6%41.7%
Enterprise2.1%1.0%
Total page views377469
Total LLM citations5,3841,318

HaloPSA

HaloPSA is a comprehensive, cloud-based Professional Services Automation (PSA) software tailored for Managed Service Providers (MSPs) and IT service providers. It integrates essential business functions such as service desk management, project planning, billing, and customer relationship management into a unified platform. This consolidation streamlines operations, enhances productivity, and improves service delivery, making it an ideal solution for service-oriented businesses.

Pros

  • Ease of Use
  • Easy Integrations
  • Flexibility
  • Customer Support
  • Organization
  • Reporting Efficiency

Klient PSA

Klient PSA is a Professional Services Automation (PSA) platform built 100% natively on Salesforce. It is designed for professional services organizations of roughly 50 to 1,000 people — consulting firms, SaaS services teams, systems integrators, and agencies — that already run on Salesforce and want delivery, finance, and customer data in one system instead of in a PSA bolted on beside the CRM. Because Klient PSA runs inside your existing Salesforce org, projects, resources, timesheets, and invoices share the same records, permissions, and reports as your pipeline.

Pros

  • Ease of Use
  • Project Management
  • Resource Management
  • Flexibility
  • Comprehensive Features
  • Updates